Work At Home Business Solution – Details That Might Surprise You

So you’re considering working from home and now you want to know how and where to get started…right? Well, I’m glad you came here first because there are a few things I want you to consider before you make the leap into a work at home business.

A work at home business solution might be just the right thing for you…or not. A work from home business solution is for those who want to operate their business from home, leaving all the hassle of a boss, a job, and the daily commute behind .This change will mean that you will effectively be living and working from the same place. Depending on the distractions you have and the commitment you have to creating or building your work at home business solution is a major contributing factor to your success. It’s easy to get distracted, find something around the house that needs to be done and before you know it, the family is home for dinner and you haven’t done anything! If you don’t’ think you can treat a work at home solution like the serious work it is, then this may not be for you.

There are those who may not think that a work at home business solution can be taken seriously, but they are the ones who haven’t done their homework! Work at home businesses can be exceptionally lucrative. There are huge earning potential and profits to be made if you take the time to plan, launch, market and position yourself well.

Work at home business solution type pursuits are usually cheaper to get up and running, manage, and expand than other businesses. Most work at home businesses today include those that actually have no limit to the money you can earn. It’s all up to you and the work you put in.

There are tax advantages to having your own home business. Your accountant can help you with all those details and you’ll need to keep accurate records along the way.

The world and global markets are now within easy reach with the internet and technological advances creating virtual marketplaces, where buying/selling is as easy as a click on the keyboard. Even more traditional work at home businesses are now using the internet to build their business instead face to face contact with their potential customers/prospects.

The world is literally your oyster and you can tap into it and have a very successful work at home business solution for yourself. If… you really want it, are committed to success and work hard knowing that you are doing this for yourself and not your boss!

How to Write Articles on Customer Service For Businesses

There is so much business advice that you can give small businessmen, entrepreneurs, and corporate executives. There are so many things to know and so many components to running a business. And they all have to come together or it won’t work.

If businesses can’t turn a profit, they will go at a business, and another business will take their place; that is the evolution of the free market. That’s how it works, and those of the rules; but let me tell you about another rule; a rule of thumb which I use to tell all my franchisees before I retired from my franchising company.

If You Fail to Give Good Customer Service; Your Competition Will.”

In fact, you can count on it. I’m not sure where I picked up that quote up along the way in my business reading, but it stuck with me because it’s true. And because I believe in that so much, over the last two years I have written well over 100 articles on customer service for both small and large businesses.

You cannot trick a customer into thinking you are giving them good customer service, because customer service is in the mind of the consumer, not what you dictate it to be. In fact, the customer is free to choose, they can choose your products and services or your competition. If you fail to give them good service you’ve made a choice as well.

Basically; you just put on the sign on the door saying; “We don’t welcome you, take your business somewhere else.” And they will. It’s as simple as that. I hope if you’re an online article author and you provide content on customer service that you will consider this and explain the harsh reality to those businesses that think they can get by with shoddy service. Please consider all this.

Leadership Tips – Small Business Requires Faster Decisions

Introduction

This leadership tip has something in it for managers everywhere, but it’s particularly targeted at those of you with large company backgrounds who have made career moves to smaller businesses that you own and/or manage.

My background is primarily in large scale management of IT organizations. The companies where I’ve worked were places where changing a process or behavior took some time. I always thought I was quicker than most, and action oriented. As a small business owner, I found I had to be much quicker.

I’ll offer this leadership tip in the form of a story. It’s a story of how taking your eye of the ball can cost you money, and worse than that can cost you customers.

My First Small Business

I opened a small personal services business. It was located about an hour from my home office, and with all my other commitments I knew how important hiring the right manager would be for this shop. It took a few tries, but I found one with a good background and references, and she seemed to quickly develop loyalty to the business and to me.

For the first six months we grew slowly but steadily. We were behind plan in terms of customers and revenue, but the trend was up. There were a few staff issues, but overall turnover was okay. I decided to invest a little more in marketing to try and get more new faces in the door.

Over the next three months, customer counts were mostly flat, and average sale was actually down a little. Concerned, I visited the shop a few times more than usual. The people were not as upbeat as they had been. When asked about that, they attributed their moods to less business and less enjoyment of the job. I wondered about seasonality, the economy, and whether I needed even more marketing investment.

Want to know what was really going on? My trusted manager had some personal problems that I had not been aware of before, and was exhibiting some totally unacceptable behaviors:

  • Criticizing staff in front of customers
  • Intimidating staff, letting them know they were at risk of being fired, and telling them I was out to get them.
  • Stealing money by voiding transactions and other means

The Damages

I’m still figuring out how much money all this cost me, but the money is only today’s problem. The customers I’ve lost are a more serious longer term issue, because many of them won’t be coming back.

When I figured out what was going on, I moved quickly to fire the manager. There were only two problems:

  1. I was too late, and there had been several months of damage done;
  2. There was collateral damage. I had to fire two other employees who had adopted the attitude and behaviors of the manager.

Today, I’m working on putting together data to see if I can assemble a case for prosecuting the employees and the manager. An even higher priority, though, is the work I’m doing to recruit and orient new staff and develop a recovery plan for our customer service reputation.
This leadership tip was a painful lesson that I hope never to repeat.

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